Refund policy

Joiya offers a 30-day unconditional consumer satisfaction policy on consumer purchases. Return product container, either opened or unopened, with evidence of purchase, to be received at Joiya, within 30 days of purchase, for a full refund excluding shipping costs. 

Please see our Policies and Procedures for full details.

Login to your account and use the Return Order button on your order to initiate a return or contact our Customer Support team at support@joiya.life or by calling 800-955-4173.

Joiya Return addresses:

Joiya Return Center
8000 Avalon Blvd. Suite 100
Alpharetta, GA 30009